Hire Controller

Hire Controller

Location:

Cardiff

Working Hours:

Mon – Fri, 07:30 – 17:00 (42 hours per week)

Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they are satisfied with our service.

On a day‑to‑day basis, you will work desk‑based, collaborating directly with other departments and liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

• Strong organisational skills
• Strong communication skills, both verbal and written
• Adaptability
• Commitment to learning and development
• Driving licence
• Previous experience working within the hire industry or a similar sales or operational role
• Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.

• 26 days holiday (plus bank holidays)
• Life assurance
• Pension scheme
• Canteen facilities
• 95% discount across the Speedy brand
• Opportunities for training, development and career progression
• Voluntary health cash plan
• My Staff Shop: discounts and offers for shopping across many suppliers
• Green Commute Initiative: work scheme for cycling
• PAM – Employee Assistance Program (EAP): offers free and confidential support and counselling to help with wellbeing, divorce, legal and financial matters
• Industry‑leading work‑life balance initiative with flexible start/finish times, shorter days, term‑time hours and job‑share opportunities
• Career Line of Sight that enables a detailed understanding of the route to progression and growth within the Speedy Group

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.