Onboarding Manager - Client Journeys ; Hybrid
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-06-15
Listing for:
Cognibox
Full Time
position Listed on 2026-06-15
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cognibox in Cardiff is seeking an experienced Onboarding Manager to lead client onboarding from sale through to full implementation. This role involves acting as the main point of contact, ensuring a smooth onboarding experience while focusing on client retention and satisfaction.
You will need experience in managing onboarding processes and supporting client accounts in a commercial environment. Strong communication and stakeholder management skills are essential, along with a data-driven approach to monitor performance and improve client outcomes.
This position offers a hybrid workplace policy with numerous employee benefits including enhanced parental leave, a healthcare plan, and a pension scheme.
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