Product Management Senior Specialist

Job Description

Salary: HG 15 Circa £50,000 negotiable depending on experience

Job Type: Full-Time, Permanent, 37.5 hours per week

Location:

Cardiff, UK

Hybrid working:
Hybrid working - in office once per week

The International Baccalaureate provides world‑class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

The IB is transforming how it does technology delivery through the implementation of a new operating model: the Technology Playbook. The Product Management department is accountable for the outcome of the IB’s portfolio of customer‑facing technologies throughout their lifecycle. This involves balancing business requirements, customer feedback, technology needs and market trends in service of IB’s strategic objectives. The role is responsible for the business performance of a smaller portfolio of inter‑related products in digital assessment with medium complexity or a single high‑complexity product, with no line management responsibility.

• Develop and communicate product strategy and roadmaps aligned to IB strategic objectives and KPIs
• Define and prioritise features based on customer value, business outcomes and technical feasibility
• Translate business needs into clear product requirements, user stories and acceptance criteria
• Collaborate with engineering, UX and cross‑functional teams to deliver product outcomes
• Drive customer‑centric practices through continuous feedback, data and end‑to‑end journey focus
• Monitor product performance and lead responses to risks, issues and opportunities
• Continuously analyse market, competitor and sector trends to inform product decisions
• Contribute to continuous improvement of product management practices and ways of working

• Proven experience in product management, ideally within educational technology or mission‑led organisations
• Experience working collaboratively with cross‑functional and technical teams
• Strong understanding of the global K‑12 education sector and digital learning products
• Experience developing and managing product roadmaps and backlogs
• Working knowledge of Agile methodologies, particularly Scrum
• Strong analytical skills with the ability to use data to inform decisions
• Excellent communication and stakeholder management skills
• Customer‑focused mindset with the confidence to make informed trade‑off decisions

• Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salary
• 10% employer pension contribution with a 3% employee contribution
• Enhanced family friendly benefits
• 25 Days Annual Leave plus public holidays, with the opportunity to purchase up to 5 additional days each year
• Life assurance 4x annual salary
• Flexible working hours (core hours are 10am‑12pm and 2pm‑3pm), 37.5 hours per week
• Paid volunteering leave
• Excellent continuous professional development

We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.