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Resident & Improvement Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Borough of Brent
Full Time position
Listed on 2026-07-10
Job specializations:
  • Business
    Change Management
Job Description & How to Apply Below
Position: Resident Experience Change & Improvement Lead

Brent Council is seeking a highly driven Project Manager for the Change and Improvement team to lead end-to-end projects within the Resident Experience Programme. You will collaborate with multidisciplinary teams to redesign customer journeys, improve access to services, and deliver measurable outcomes for residents.

The role requires strong communication, stakeholder influence, and experience with Agile and Waterfall methodologies.

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