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Enterprise Customer Success Manager - Retention & Growth
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-13
Listing for:
Brandwatch
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cision is seeking an Enterprise Customer Success Manager to own retention across a portfolio of large UK accounts. You will collaborate with Account Managers and Onboarding to drive adoption and ensure measurable value from Brandwatch solutions.
You will manage complex stakeholder networks, develop strategic account plans, and ensure renewals while promoting cross-team collaboration with Product Support and Professional Services.
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