Associate Account Manager - Global

Atradius

Atradius Group provides trade credit insurance, surety, and collections services worldwide with a presence through 160 offices in 52 countries.

Atradius Global is a specialist team dedicated to the individual trade credit insurance needs of multinational businesses. The team operates on a global platform, providing a personalised and tailored response to multinational credit risk.

An Associate Account Manager position in the Global UK & Ireland Team located in Cardiff. This entry‑level role provides administrative support for the account team and customer‑centric support within the Global Customer Services Team. The position is a fixed‑term contract for an initial two‑year period, with the possibility of extension. The role involves daily contact with large organisations and requires management of a varied workload, including customer queries, policy administration and invoicing.

• Strong written and verbal communication skills.
• Good knowledge of Microsoft Office applications, particularly Excel; experience with Microsoft Teams and Copilot is an advantage.
• Excellent organisational skills and the ability to manage and prioritise multiple tasks.
• A positive attitude and a proactive, can‑do approach.
• Relevant business experience or a degree in a related subject.
• Right to work in the United Kingdom.

• A dynamic, international, and challenging work environment.
• Training and support to reach your full potential, including continuous professional development.
• Challenging tasks with individual development and training opportunities.
• 24 days annual leave plus bank holidays.
• Excellent pension scheme (up to 7% employer contribution).
• Hybrid working (up to 2 days WFH per week).
• Onsite gym and showers at the Cardiff office.
• Onsite subsidised staff restaurant, coffee shop, and games room at the Cardiff office.
• Employee Assistance Programme.

The success of our organisation stands with the quality of our people and their ideas. We promote an inclusive culture where everyone feels involved and valued. We encourage everyone to apply.