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Subscriptions Operations Specialist
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-24
Listing for:
Future Publishing
Full Time
position Listed on 2026-07-24
Job specializations:
-
Business
Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Future Publishing in Cardiff is seeking a Customer Subscriptions Associate to join our Customer Operations team. You will help ensure smooth billing, invoicing, data processing and reporting, working cross-functionally across departments to support the business.
You will identify improvement opportunities, build business cases, maintain key reports and dashboards, and manage customer escalations with third-party providers. The role offers a hybrid set-up with three days in the Cardiff office.
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