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Strategic CSM for Enterprise & Government Adoption
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-31
Listing for:
Element - creators of Matrix
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Element is seeking a Customer Success Manager (CSM) to own post-sale relationships and drive value for customers across government and enterprise accounts. You will guide onboarding, deliver training, become a product expert, and collaborate with Sales, Support, and TAMs to ensure successful technology adoption.
Ideal candidates bring exceptional communication, stakeholder management, and English proficiency (C1+).
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