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Senior Customer Success Strategist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: kong
Full Time position
Listed on 2026-08-07
Job specializations:
  • Business
    Customer Success Management
Job Description & How to Apply Below

Kong in London seeks a Staff Customer Success Manager to guide clients after purchase, optimize product usage, and uncover growth opportunities. You will lead value-driven engagements and collaborate with stakeholders to align priorities across teams.

In this fast-paced SaaS environment, you will work with analytics to monitor health, drive renewals, and advise clients on Kong offerings such as API Gateway and Mesh Manager.

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Position Requirements
10+ Years work experience
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