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UK Customer Retention & Reactivation Specialist
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-08
Listing for:
Booksy
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Booksy is seeking a Customer Success Retention Advisor to support beauty and wellbeing professionals across the United Kingdom. You will act as a trusted advisor, helping small business owners grow on our platform and retain them via proactive retention strategies.
You will collaborate with the Outbound Team Leader and Sales, Operations and Marketing to lead the retention cycle, diagnose issues, and offer tailored solutions, including plan adjustments or discounts, to turn cancellations into
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