Compliance Officer - 7500

Job Title:

Compliance Officer

Salary: £26,600- £32,600

Location:

Cambridge, Hybrid (2 days per week in the office)

Contract:

Permanent

Hours:

Full-time (35 hours per week)

We're looking for a Compliance Officer to join our motivated and dedicated Compliance team at Cambridge University Press & Assessment.

This is an exciting time to join us as we expand our team and strengthen our mission to ensure fairness and trust in our assessments. Your work will directly impact learners worldwide, helping us maintain the integrity of our qualifications and the reputation of Cambridge.

Reporting to the Compliance Assistant Manager (Investigations), you will be responsible for investigating allegations of malpractice and question paper security breaches across our registered schools.

In this role, you will lead investigations into suspected malpractice, assessing evidence with a solutions-focused mindset and working collaboratively with colleagues to reach fair, consistent and evidence-based decisions. Your work will play a vital role in protecting the security, fairness and integrity of our examinations and maintaining trust in Cambridge International qualifications.

You will ensure that investigations are managed promptly, accurately and in accordance with established procedures. You will also contribute to the continuous improvement of processes for investigating allegations of malpractice and question paper security incidents. The decisions you make and communicate to centres and candidates are critical to safeguarding the integrity of examination outcomes and ensuring candidates receive the results they deserve.

• Leading on investigations into suspected malpractice; managing cases from initial report or detection through to resolution and communication of outcomes.
• Owning a diverse caseload of investigations, prioritising competing demands to ensure cases are progressed efficiently and in line with our established procedures.
• Evaluating facts and evidence to make informed decisions, identifying emerging risks and escalating concerns where appropriate.
• Deciding outcomes; ranging from providing guidance and issuing warnings to withholding candidate grades, you will be responsible for communicating fair decisions.
• Analysing data and trends to identify areas of risk, support continuous improvement, and make recommendations relating to centre performance, sanctions or closure.
• Reviewing internal processes, procedures and external regulations to ensure compliance with best practice and drive ongoing improvements.
• Supporting the wider Compliance team as required.

The Compliance team's best asset is its people. To be successful in the role, you will be a confident person who is able to work independently and communicate clearly with a range of stakeholders. You will be a collaborative and conscientious team player, with an eye for detail and excellent analytical and decision-making abilities.

You will also;

• Have an inquisitive mind when running investigations
• Have excellent attention to detail

• The ability to thrive in fast-paced, dynamic environments where swift analysis and action are essential.
• Have excellent communication skills, providing information to a variety of stakeholders around the world with diplomacy, precision and sensitivity.

• Deliver superb customer service in all aspects of your work.
• Be a quick learner who is not afraid to ask questions.
• Be flexible and able to prioritise according to changing situations.
• Be skilled at identifying and mitigating risk.
• Be able to manage a varying workload and successfully meet multiple tight deadlines.
• Be a positive person who lifts those around you.

• Experience working in investigations or a compliance environment
• Confidence in handling sensitive or complex matters
• Comfortable working with data to identify issues or trends

The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We are committed to supporting exams officers, teachers, and candidates so they can confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If this mission resonates with…