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Guest Experience Lead - Floor Service & Training
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-09-06
Listing for:
Soho House & Co.
Apprenticeship/Internship
position Listed on 2026-09-06
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
Soho House is seeking a Floor Manager to lead the floor team and maintain the food and beverage operation in partnership with the General Manager and management team, delivering warm, elevated service to members, guests and staff. You will greet guests, take orders, make recommendations, and guide the service from welcome to bill, while upholding Soho House standards and a welcoming yet refined atmosphere.
The role emphasizes leadership, training, and collaboration across departments to ensure
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