Operations Manager; Legacy Partnerships

Performance Operations Manager (Legacy Partnerships) £35,000-£38,000 plus benefits

Reports to:

Legacy Partnerships Team Manager

Directorate:
Marketing, Fundraising & Engagement

Contract:

Permanent

Hours:

Full time 35 hours per week

Location:

Homebased anywhere in the UK

Closing date: 11th November 2026 23:55

Visa sponsorship:
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: one stage competency based interview with a potential second stage Interview date: week commencing 23rd November.

At Cancer Research UK, we exist to beat cancer. Our Legacy Partnerships team plays a vital role in protecting and growing one of Cancer Research UK's most important income streams. As Performance Operations Manager (Legacy Partnerships), you'll combine data expertise, operational excellence and stakeholder management to help shape how we engage with professional partners, including solicitors and will writers. As our Performance Operations Manager, you'll be responsible for enabling the Legacy Partnerships team to deliver impactful professional engagement activity through excellent reporting, operational processes and performance management.

This is an exciting opportunity to drive performance, improve processes and deliver meaningful insight that enables strategic decision-making, helping us maximise future gifts in wills and accelerate progress towards our mission of beating cancer.

• Lead performance reporting and analysis, providing meaningful data and insight to support strategy development, decision-making and continuous improvement.
• Monitor and evaluate professional engagement activity, identifying trends, opportunities and areas for improvement to drive growth and efficiency.
• Act as the key liaison between Legacy Partnerships, Operations, Insight & Performance, Marketing and Product teams to ensure aligned ways of working and successful project delivery.
• Drive operational excellence by identifying process improvements, resolving data quality issues and improving forecasting accuracy.
• Develop and maintain reporting tools, dashboards and resources that enable the Legacy Partnerships team to effectively manage regional performance and engagement activity.
• Support the planning and delivery of national and regional professional engagement campaigns, events and initiatives, working collaboratively with internal stakeholders.

• Proven experience in performance reporting, operational management or business analysis within a complex organisational environment.
• Strong analytical and data management skills, with the ability to interpret, present and explain complex information clearly to a variety of audiences.
• Excellent stakeholder engagement and relationship management skills, with the ability to influence and collaborate effectively at all levels.
• Experience managing multiple priorities and projects simultaneously whilst maintaining high standards and attention to detail.
• A proactive and flexible approach, with the ability to work effectively in a fast-paced environment and adapt to changing priorities.
• A genuine interest in using data, insight and continuous improvement to deliver better outcomes and drive organisational success.

• Bold:
  Act with ambition, courage and determination
• Credible:
  Act with rigour and professionalism
• Human:
  Act to have a positive impact on people
• Together:
  Act inclusively and collaboratively

Internal candidates should ideally have completed their 6-month ‘getting started’ period before applying for other roles. You should also advise your current line manager at the point you make an…