National Contract Manager

This national post sits within NHS Blood and Transplant's facilities management function, overseeing contracts that serve its sites across the UK. The job centres on leading and improving those contracts, holding suppliers to account for performance, compliance and cost, and shaping the services that follow. Extensive UK travel, sometimes overnight, is expected, alongside hybrid working options. Candidates need a masters or equivalent experience plus significant estates or FM contract management, ideally in PFI or complex multi-site settings.

• Lead management of national FM contracts, keeping services safe, compliant and good value
• Drive supplier performance through governance, performance monitoring and continuous improvement
• Support delivery of high-quality environments for colleagues serving donors, patients and partners
• Oversee contract compliance, audits and assurance to manage risk and standards
• Manage budgets, forecasting and commercial activity
• Contribute to procurement, mobilisation and implementation of future FM contracts
• Analyse performance, financial and operational data to recommend improvements
• Build relationships with suppliers, technical specialists and senior stakeholders
• Develop contract management processes, reporting tools and performance frameworks
• Lead and support colleagues to build a culture of collaboration, learning and improvement

• Masters degree or equivalent experience in engineering, estates/facilities, business or a related discipline
• Specialist training in contract management (NEC, Standard NHS Contract), supplier relationship management or equivalent CPD

• Significant post-qualification experience in estates/FM contract management, including PFI/TFM or complex multi-site contracts
• Track record of budget management, invoice validation and savings without compromising quality or compliance
• Experience leading policy or service development across a department or directorate (frameworks, SOPs, dashboards)
• Experience preparing and presenting board-level reports on sensitive or contentious content

• Working knowledge of statutory and HTM compliance areas for E&F (e.g. PSSR/BCGA, WSP/Legionella, ventilation, fire safety, asbestos) and the role of AEs and Independent Advisors

• Willingness to travel extensively across the UK, including overnight stays with prior notice

• Hybrid working arrangements
• Flexible working where the role allows
• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 after 10 (pro rata for part-time)
• NHS Pension Scheme (defined benefit)
• Thrive learning and development programme
• Occupational health, employee assistance programme and wellbeing resources