Outbound Growth Coordinator​/Associate Manager

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Job Title:

Outbound Growth Coordinator/Associate Manager Posting

Start Date:

10/12/26

Job Description:

Location: Remote (US or UK)

The Outbound Growth Coordinator/Associate Manager is a hands-on member of OPEN Health's outbound congress program, supporting campaign operations, CRM management, and personalized outreach that turn the global congress calendar into qualified meetings and new pipeline for our commercial teams.

You will execute outreach for assigned campaigns from start to finish, from target identification and personalized multi-channel outreach through meeting confirmation, hand-off, and post-congress follow-up. Working across a mix of therapeutic areas and buyer functions, including commercial and marketing, medical affairs, and market access, you will help secure meetings for Global Client Partners, Practice BD Leads, and senior leadership, and work with them to tailor messaging so every touch is relevant to the buyer.

You will work daily in Salesforce, Apollo, and Linked In Sales Navigator, supporting the CRM and campaign build behind your outreach: keeping records clean, enriched, and deduplicated, and building highly personalized campaigns at scale using merge fields and custom tokens. You will work closely with Outbound Growth Operations on targeting, workflow automation, and performance reporting so that every meeting and opportunity you support is tracked accurately in a single source of truth.

During surge periods, you will flex to support other outbound campaigns, including contact mapping and outreach into priority accounts.

You will report to, and work hand in hand with, the Senior Director, Client Engagement, who sets campaign priorities and the congress calendar, owns the standard campaign workflow, and aligns with GCPs and Practice BD Leads on account priorities and outreach hooks before each campaign launches. Through weekly 1:1s and the team's operational stand-up, the Senior Director will coach you, help remove blockers, and support your development as the outbound function grows.

You will bring the same continuous-improvement mindset OPEN Health expects of every team member, using AI tools and simple workflows to speed up research, personalization, and follow-up, and sharing what works with the wider outbound team.

This role is a fit for an organized, detail-oriented early-career professional who is comfortable in the CRM, enjoys the pace of the congress calendar, wants to see their work show up in meetings booked and pipeline created, and is eager to grow with a new outbound growth function.

Support outbound execution for assigned congress campaigns across a mix of therapeutic areas and functions. Following the campaign priorities, congress calendar, and standard campaign workflow set by the Senior Director, Client Engagement, work with Outbound Growth Operations on targeting, then build, configure, and launch personalized, multi-channel outreach to secure qualified meetings with decision-makers in commercial and marketing, medical affairs, and market access.

Coordinate the meeting lifecycle from first touch through scheduling, confirmation, and reminders, and keep congress meeting trackers current so the team always knows what is booked and what is still in play. Provide onsite support at select congresses as needed.

Build and configure outbound campaigns in Apollo and Salesforce, creating highly personalized, multi-step sequences using merge fields, custom tokens, and dynamic content tied to each contact's role, function, therapeutic area, asset, and congress activity. Help maintain a library of tokenized campaign templates segmented by congress, practice area, and buyer persona. Work with Outbound Growth Operations to QA every token and merge before launch so no message goes out…