Environmental Reporting Analyst

• Manage end-to-end regulatory pollution reporting within the assigned region, ensuring incidents are reported accurately, consistently and within regulatory timescales.
• Review and assure pollution incidents, self-reports and supporting evidence, ensuring reporting meets regulatory requirements and internal procedures.
• Monitor reporting deadlines, obligations, volumes and status across the region, escalating risks and ensuring reporting requirements are met on time.
• Own the regional Incident Action Plan (IAP) lifecycle, coordinating input from operational, asset management and specialist teams to develop corrective actions from incident identification through to closure.
• Track and challenge progress on actions, maintaining visibility of dependencies, delays and risks, and assuring that actions are completed and evidenced before closure.
• Act as the primary regional contact for NRW/EA on pollution reporting matters, coordinating responses to enquiries, information requests and follow-up actions, and maintaining effective regulator and internal stakeholder relationships.
• Support regulatory meetings, audits and inspections relating to pollution reporting, ensuring communications are professional and consistent.
• Analyse pollution reporting data and trends, produce performance reports and dashboards, monitor regulatory requirements and internal KPIs, and support root-cause analysis and improvement opportunities.
• Provide governance and assurance through quality checks on incident reporting and IAP records, maintaining accurate, auditable records and compliance with relevant reporting requirements and company policies.
• Support continuous improvement through reporting tools, automation, process enhancements, guidance and training materials, and sharing lessons learned, best practice and regulatory updates. Support major pollution incidents and regulatory escalations, and provide resilience and cross-cover for Environmental Reporting Analysts and ORC colleagues when required.

• NVQ Level 2 or higher, BTEC, ONC/HNC
• Minimum of 2 years' experience in a technical, analytical or decision-making role, preferably in the clean and/or waste water sector but not essential.
• Good knowledge of clean and/or wastewater operations, assets and networks, with awareness of pollution risks and operational response processes.
• Awareness of pollution reporting requirements and regulatory bodies, including Natural Resources Wales (NRW) and the Environment Agency (EA).
• Good IT and systems literacy, with the ability to work confidently across multiple operational and reporting systems.
• Ability to assess, evaluate and prioritise potential outcomes to support timely operational and reporting decisions.
• Ability to analyse high volumes of complex data, identify trends and exceptions, and reach credible conclusions.
• Strong attention to detail, with a rigorous approach to data quality, evidence and accurate regulatory reporting.
• Good organisational skills, with the ability to work under pressure, manage competing priorities and meet reporting deadlines.
• Clear written and verbal communication skills, with the ability to work professionally with internal stakeholders, including operational teams and specialists and external stakeholders
• A collaborative and flexible approach, with the ability to provide resilience and cross-cover across pollution reporting activities.

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+,…