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Development CX Lead – Aftercare & Handover

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-07-18
Job specializations:
  • Construction
Salary/Wage Range or Industry Benchmark: 35000 - 52000 GBP Yearly GBP 35000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Housing Development CX Lead – Aftercare & Handover

Hays Specialist Recruitment is seeking a Customer Experience and Aftercare Manager to oversee the customer journey across new housing developments, coordinating customers, contractors and internal teams to deliver a seamless experience from pre-handover to defect period.

The role focuses on energy‑efficient housing and modern construction methods, ensuring customers are supported throughout occupation and handover with flexible working arrangements and a competitive weekly rate.

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