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HelpDesk/Support Technical Support

Entry-Level IT Support Specialist - Fanatical Helpdesk

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Rackspace
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading cloud solutions provider is seeking an entry-level Helpdesk Support Technician in Cardiff. You'll be the first point of contact for customers, providing support via chat, phone, and tickets. Ideal candidates are motivated to learn in a customer service role, with strong communication skills and the ability to work in a team environment. Shift patterns include weekend work, and weekly office presence is required.

Full training provided.
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