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Customer Service Rep Bilingual HelpDesk/Support

Hybrid Customer Experience Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Hendre Limited
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26271 GBP Yearly GBP 26271.00 YEAR
Job Description & How to Apply Below
A not-for-profit organisation in Cardiff is seeking a Customer Experience Specialist for a full-time position. This role involves being the first point of contact for customers, providing administrative support, and resolving issues efficiently. Candidates should have excellent communication and IT skills, resilience in managing complaints, and a customer service background. The position comes with a salary of £26,271 per annum, 25 days annual leave, and various development opportunities.
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