Advanced powerboat skipper

Bay Island Voyages is a renowned leisure, travel, and tourism company located in Mermaid Quay, Lower Boardwalk in Cardiff Bay, United Kingdom. The company specializes in offering unique and exciting maritime experiences that capture the vibrant spirit of Cardiff Bay and its surroundings. Known for exceptional customer service and innovative tour offerings, Bay Island Voyages is a preferred choice for both locals and tourists.

With a strong dedication to safety and quality, the company ensures passengers enjoy memorable journeys. Joining the team at Bay Island Voyages means becoming a key part of this dynamic and customer-focused organization.

Role Description

This is a flexible freelance, on-site role located in the Greater Cardiff Area. The role requires the candidate to engage in daily activities such as providing exceptional customer service, facilitating tour operations, promoting services to potential customers, and ensuring safety protocols are followed. Collaborative efforts with team members to create memorable guest experiences and maintain high levels of customer satisfaction will be a significant aspect of the role.

Administrative responsibilities may also be part of the day-to-day tasks to ensure smooth operations.

Qualifications

• Proficiency in Customer Service and Interpersonal Communication
• Commertially endorsed Advanced Powerboat or higher
• Strong Organizational and Time Management Skills
• Experience or Comfort in Sales, Marketing, and Relationship-Building
• Adaptability and Problem-Solving skills in a fast-paced environment
• Ability to adhere to safety protocols and handle marine environment logistics
• Teamwork and collaborative spirit
• Previous experience in tourism, hospitality, or a related field is advantageous
• Flexibility to work varied shifts, including weekends and holidays
• Proven experience in commertial marine operations