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Visitor & Engagement Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Museum
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Visitor Experience & Engagement Specialist
A cultural institution in Cardiff is seeking a Visitor Experience team member to engage with visitors, ensure their safety, and promote various museum offerings. This role involves delivering talks, guiding tours, and supporting retail and food services, contributing to an excellent overall experience. Candidates should be able to communicate effectively and handle emergency situations calmly. This position offers a unique opportunity to work in a dynamic environment with a focus on visitor engagement and satisfaction.
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