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Customer Success Mgr./ CSM

Customer Loyalty & Retention Specialist

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Ogi
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A telecommunications company is seeking a Customer Loyalty Executive to enhance customer retention through proactive engagement and management of outbound campaigns. The ideal candidate will have telesales experience, be skilled in navigating difficult conversations, and possess a results-driven approach. This role emphasizes a positive customer experience and requires effective use of CRM systems to track performance and insights. Join a company dedicated to inclusivity and excellence in service delivery.
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