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Customer Service Rep

Regional Booking Centre Manager: Service & Performance

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Veezu
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading taxi service platform in Cardiff is looking for a Regional Journey Booking Centre Manager to oversee call centre operations. You'll be responsible for ensuring high standards of customer service delivery, optimising performance, and developing your team. Ideal candidates will have experience in managing a call centre, strong communication skills, and a data-driven approach. Join a company dedicated to inclusive recruitment, supporting various backgrounds and experiences.
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