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Customer Service Rep HelpDesk/Support Bilingual Technical Support

Hybrid Customer Support Specialist – Fintech

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Capital On Tap
Full Time position
Listed on 2026-05-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A growing fintech company in Cardiff is seeking a dedicated Customer Service Representative to provide professional support and ensure the best customer experience. The role involves taking ownership of customer inquiries through various channels and identifying improvements in service delivery. Ideal candidates will have strong communication skills, a proactive attitude, and experience in a fast-paced environment. This position offers a hybrid work model, allowing three days in the office and two from home, plus great company perks.
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