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Customer Care Specialist — One-Touch Resolution

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Dŵr Cymru Welsh Water
Full Time position
Listed on 2026-05-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 26200 GBP Yearly GBP 26200.00 YEAR
Job Description & How to Apply Below
Dŵr Cymru Welsh Water in Cardiff is seeking a Customer Service Representative to resolve queries related to billing and water services. The role is key for enhancing customer satisfaction through effective communication and problem-solving skills. Successful candidates will enjoy a competitive salary of £26,200 alongside benefits including 33 days annual leave and training opportunities. A full-time in-office position is required during the first 6 months, with a path to hybrid working thereafter.
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