Ticketing & Guest Services Specialist; Hybrid
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-05-31
Listing for:
Welsh Rugby Union Group
Full Time, Part Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
The Welsh Rugby Union Group is seeking a part-time Customer Service representative to deliver proactive service to stakeholders for ticket sales. Responsibilities include assisting with debenture enquiries and general customer inquiries. Strong interpersonal skills, proven experience, and IT proficiency are essential for this role.
You will engage with customers via various platforms and support the Ticket Operations team in ensuring excellence in service delivery. This is a key position to enhance the overall customer experience at the WRU Group.
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