Receptionist, Customer Service​/HelpDesk

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

• Welcome members and provide a premium experience.
• Manage queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy, and presented to brand standards.

• Overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast‑paced environment.

• Free Club Membership for you and your family.
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App:
  Get paid on demand!
• Access to our Benefits Suite.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! Cardiff With 139 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.