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Customer Service Advisor; Part Time

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Premier Marinas Limited
Part Time, Seasonal/Temporary position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Service Advisor (Part Time)

We are looking for a motivated and customer-focused Customer Service Advisor to join our team on a part-time, seasonal hours contract.

About the Role

This is a seasonal position with hours worked across the year to reflect the needs of the business.

  • Average of 26.25 hours per week across the year
  • Summer season (April–September): typically around 4.5 days per week on a rota
  • Winter season (October–March): typically around 2.5 days per week on a rota

As the face and personality of the marina, you will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity for a customer focused individual, with a flexible work ethic, to join a fast‑paced team in a great location.

Candidates must be able to demonstrate:
  • Ability to understand and deliver excellent customer service
  • A good understanding of enquiry and sales handling
  • Ability to learn and use computer software systems
  • "A can do" attitude and flexible approach to teamwork

This role will be primarily office based but will also include some outdoor working and the rota will provide for working some weekends and bank holidays. Experience of boating would be advantageous but not essential. In all cases we will support you to grow your skills and assist you to reach your potential.

Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave including additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.

We are committed to equality of opportunity for all staff and encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We believe that diverse talent makes us stronger.

Closing date for applications is Tuesday 30th June 2026 although we reserve the right to appoint prior to the closing date. Successful applicants will be contacted within 2 weeks of that date. Applicants must be eligible to work in the UK.

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