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Guest Reservations Specialist – Service & Upsell

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below

Career Choices Dewis Gyrfa Ltd in Cardiff seeks a guest services role to manage reservations and ensure the highest standard of customer service. Responsibilities include providing information about hotel facilities and upselling various services.

The ideal candidate will have strong customer service skills, the ability to work independently, and perform under pressure. The position includes various benefits such as employee meals, discounts on room rates, and development opportunities.

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