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Resident Services Associate

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Grainger-PLC
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Vacancy Title: Resident Services Associate

A pivotal member of the front of house team, ensuring that Residents receive an excellent service, the building is maintained and managed efficiently to the Grainger standard.

  • Deliver Grainger customer service strategy and deliver service to our agreed standards
  • Increase resident satisfaction with service delivery
  • Deliver high-quality resident services
  • Work closely with company-wide colleagues to ensure excellent customer service
  • Encourage and support resident engagement
  • Promote Grainger and build good relationships with external partners
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Position Requirements
10+ Years work experience
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