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Hub & Library Advisor Support

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 GBP Yearly GBP 40000.00 YEAR
Job Description & How to Apply Below
Position: Hub & Library Advisor – Housing, Benefits & Support

Cardiff Council is seeking a committed individual for a customer service role in the Hubs Team. This position involves providing high-quality advice on various Council services, including Housing Benefit and Welfare advice, and supporting Library services.

The ideal candidate will have excellent customer service skills and the ability to resolve enquiries effectively. You will also encourage Library memberships and assist in the delivery of Hub events. Knowledge of Welsh is an advantage.

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