Customer Service Advisor
Job in
Cardiff, Cardiff City Area, CF10 4UP, Wales, UK
Listed on 2026-06-25
Listing for:
EE
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Competitive Salary:
Starting at £26,116rising to £26,738after 8 months, plus an uncappedmonthlycommission scheme Online GP:
Access to a private GP 24/7 for you and your immediate family Paid Carers Leave:
Market-leading carers leave with up to 2 weeks off Family Leave:
Equalised maternity, paternity, and adoption leave 18 weeks full pay and 8 weeks half pay in the first year. Huge Discounts:
Save on EE & BT products, including mobile and broadband. Career Development:
Ongoing support to help you grow your skillsand develop Season Ticket Travel Loan:
Funds for your travel to and from work. Volunteering Days:
Paid time off to give back to your local community. Optional Private Healthcare and Dental:
Protection for you and your family. Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role EE, we believe every interaction should be a positive one. You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need.
Your role will be all about building relationships and providing exceptional service. To thrive in this role, you'll need to be empathetic, patient, and dedicated to helping people. Your ability to listen, understand, andbuild relationships will be key to your success. You'll be the friendly voice that customers rely on for support.
Well provide all the comprehensive trainingyou needto ensure you can confidently discuss our products and services. We understand that life is ever-changing.
This role offers flexibility,some of the ways we do this is allowing you to schedule your own breaksorbank timeto take off so you can go to those events or appointments. We're committed to supporting your successin both your professional and personal life. Join us for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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