Customer Service​/HelpDesk Assistant, Office Administrator​/ Coordinator

Welcome Assistant

As a Welcome Assistant, you will be part of the busy RWCMD Customer Experience Team and play a key role in creating a friendly and welcoming information service to all audience members, ticket bookers, visitors, diners and enquirers.

This is a casual role offering flexible, occasional hours. No specific hours are guaranteed but will be arranged on a mutual basis.

• Provide a friendly and welcoming information service to all audience members, ticket bookers, visitors, diners and enquirers.
• Assist visitors with information related to events, tickets and facilities.
• Collaborate with the Customer Experience Team to improve visitor experience.

• Flexible, occasional hours on a mutual basis.
• Support and training to learn Welsh.

Applications in Welsh or English are welcomed; applications made in Welsh will not be treated less favourably.

We are committed to creating a workforce that is representative of society. Candidates from ethnically diverse communities, those who self‑identify as disabled, neurodiverse, transgender, or Welsh speaking are especially encouraged to apply.

Employment will be with Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales.

For further questions contact: