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Consumer Support Analyst – Data, GDPR & SLA Focus

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: LexisNexis Risk Solutions
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below

Lexis Nexis Risk Solutions in Cardiff seeks a Consumer Support Analyst to be the first point of contact for customers. This role involves managing queries, ensuring issues are resolved effectively, and working within defined service levels.

The ideal candidate will possess great customer service and admin skills, an understanding of GDPR requirements, and strong attention to detail. This is a critical position in our consumer support team.

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