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Collections Apprentice: Negotiation & Customer Care
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-18
Listing for:
Dŵr Cymru Welsh Water
Apprenticeship/Internship
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Dŵr Cymru Welsh Water in Cardiff is offering a 18‑month Apprenticeship in Customer Services. You will rotate through key customer revenue teams—from early payment support to arrears handling—earning while you learn and working toward a recognised accreditation.
No prior collections experience required; we seek customer‑focused individuals who are curious, resilient and able to communicate with empathy and clarity.
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