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Midnight Customer Service Advisor – Fast-Paced

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Capital on Tap
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Position: Midnight Customer Service Advisor – Fast-Paced Support

Capital on Tap is seeking a Customer Service Advisor for the Midnights Team in Cardiff. You will handle customer inquiries via phone, email and live chat, owning cases from start to finish and delivering clear, practical solutions.

The role emphasizes listening to concerns, providing accurate guidance, and continuously improving the customer experience, with a friendly, empathetic approach and the ability to work independently in a fast-paced team.

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