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Debt Advisor Apprentice

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Dŵr Cymru Welsh Water
Apprenticeship/Internship position
Listed on 2026-07-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 23354 - 28543 GBP Yearly GBP 23354.00 28543.00 YEAR
Job Description & How to Apply Below
Position: Debt Advisor Apprentice — Earn While You Learn (18mo)

Dŵr Cymru Welsh Water in Cardiff is offering a 18-month Collections Specialist Apprentice role within the Customer Revenue team. You will rotate through Payment Services, Debt Team, Business Collections and Litigation to gain a full view of the customer journey and build specialist skills.

No prior collections experience is required; we welcome customer-focused, curious, and empathetic individuals. You will learn negotiation, problem solving, and how to handle conversations with fairness and

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