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Night Customer Experience Specialist Support Leader
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-25
Listing for:
ANNA Money
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
ANNA Money is seeking a Night Customer Experience Specialist to support UK customers outside standard hours. You’ll investigate and resolve issues end-to-end, often autonomously, owning cases from start to finish while maintaining a focus on exceptional customer service.
You’ll work overnight, handling onboarding, payments, and business admin tools, with opportunities to suggest improvements and shape the support experience. If you’re curious, proactive and people-focused, apply now.
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