Welsh-Speaking Call Centre Team Leader
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-29
Listing for:
Cyngor Caerdydd/Cardiff Council
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Cardiff Council is seeking a Team Leader for the Call Centre & Welsh Essential role at Rent Smart Wales. The successful candidate will supervise a team handling inbound calls and emails, ensuring Welsh language delivery and high-quality customer service.
Experience in a call centre environment and a recognised supervisory qualification are required. The role is based at County Hall, Cardiff, with a full-time permanent contract and opportunities to develop the service further.
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