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Customer Service Team Lead: End-to-End Order Management

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Arkema
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below

Arkema in Radnor, PA is seeking a Customer Service Team Lead to inspire and guide a high-volume order-driven operation, delivering exceptional customer experiences across the quote-to-cash process. You will mentor a team of Customer Service Representatives, manage escalations, optimize workflows, and collaborate with Sales, Supply Chain, Logistics, and Finance to support revenue growth.

This role emphasizes leadership development, process standardization, and cross-functional collaboration in a

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