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Senior AI Platform Customer Success Manager

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Socket.dev
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below

Runware is seeking a Senior Customer Success Representative to own post-sales relationships with developers and product teams using Runware’s AI inference platform. This role sits at the intersection of technical understanding, customer support, and commercial awareness.

Your goal is to ensure customers onboard smoothly, scale successfully, and become long-term partners. You’ll work closely with customers, product and engineering, acting as a clear and reliable point of contact in day-to-day

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Position Requirements
10+ Years work experience
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