Strategic Customer Advocacy Manager
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-30
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Fortra in the United Kingdom is seeking a customer success professional to build trusted relationships and lead the delivery of Secure Data Exchange services for customers. You will coordinate with cross-functional teams to ensure smooth renewals and high customer satisfaction.
The role emphasizes proactive risk identification, clear communication, and the ability to influence internal stakeholders while traveling as needed to meet clients' needs.
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