EMEA Success Manager — Mid‑Market Growth
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-30
Listing for:
Customer
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Customer.io is seeking a Customer Success Manager to own the success of a Mid-Market portfolio in the UK & Ireland. You will guide onboarding, drive adoption, and deliver measurable outcomes by translating customer goals into value, partnering with cross-functional teams, and leveraging AI to enhance outcomes.
You will operate as a trusted advisor, owning commercial outcomes, managing risk, and helping customers realize long-term value across their lifecycle.
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