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Consumer Support Specialist - GDPR & SLA Focus
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-31
Listing for:
RELX
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Lexis Nexis Risk Solutions in Cardiff seeks a pragmatic Consumer Support Analyst to be the first point of contact for consumers, resolving issues with accuracy and professionalism. You will manage cases end-to-end, meet defined service levels, and collaborate with colleagues to deliver high-quality support.
The role emphasizes data handling, clear written communication, and strong organisational skills in a fast-paced, customer-focused environment.
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