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Head of Customer Success — Insurance Ops & Growth
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-03
Listing for:
Doddle Cover
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Doddle Cover is seeking a Head of Customer Success to lead the customer experience across the business. This role focuses on scalable operations, regulatory compliance, and driving customer satisfaction through robust processes and automation.
You will lead and develop the Customer Success teams, collaborate with internal departments and external partners, and champion Consumer Duty and FCA requirements to deliver measurable outcomes.
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