Data-Driven Consumer Support Analyst
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-03
Listing for:
LexisNexis Risk Solutions
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Lexis Nexis Risk Solutions in Cardiff is seeking a Customer Support Analyst to be the first point of contact for consumers, handling data queries, GDPR requests and service issues with accuracy and clarity.
You will manage cases from logging to resolution within defined SLAs, collaborate with colleagues and stakeholders, and maintain documentation while delivering professional communication to customers and internal teams.
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