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Frontline Homeless Assessment Lead

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Cyngor Caerdydd/Cardiff Council
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 52000 GBP Yearly GBP 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Cyngor Caerdydd/Cardiff Council is seeking an enthusiastic individual to lead the busy frontline Homeless Assessment Team within the Housing Options Service, which provides advice and assistance under the Council’s corporate duty to help clients who are homeless.

This role is fast moving and demanding, requiring the ability to respond to service requests, manage change and problem solve while meeting high levels of customer service.

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