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Welsh-Speaking Customer Service & Licensing Specialist
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-06
Listing for:
Local Government Chronicle
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Cardiff Council is seeking Welsh-speaking Customer Service & Licensing Officers to join its inbound contact centre in Cardiff. You will assist users by phone and email, delivering high-quality information and advice while resolving enquiries at first contact where possible.
Applicants should have strong contact centre experience, proficiency with web-based systems, and excellent communication and teamwork skills.
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