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EMEA Customer Success Leader | Enterprise SaaS

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: BetterUp
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Job Description & How to Apply Below

Better Up is seeking a Customer Success Manager to ensure customers receive maximum value from the Better Up platform and guide multi‑product deployments. You will partner with Account Management and Delivery teams to drive adoption, renewals, and expansions, acting as a trusted advisor to executive stakeholders.

Ideal candidates have extensive SaaS deployment experience, strong cross‑functional leadership, and the ability to navigate complex client needs with proactive risk management and clear

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