Business Customer Advisor – Customer Success & Solutions
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-08
Listing for:
Dŵr Cymru Welsh Water
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management
Job Description & How to Apply Below
Dŵr Cymru Welsh Water is seeking customer-focused individuals to join the Business Customer Service Team in Cardiff. You will be the first contact for business and non-household customers, understanding needs and resolving issues with a right-first-time approach.
Candidates should communicate clearly, be professional, empathetic, and adaptable, with basic IT skills and attention to detail. This role is office-based during probation with opportunities for progression and benefits.
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